Nobody remembers to ask.
The crew finishes the install and heads to the next one. Asking for a review isn't anyone's job.
Home What we build Review requests Review requests
Every finished install asks for a review.
When a job is marked installed, the customer gets a thank-you by text or email the next day with your Google review link. If they don't click, one reminder goes out a few days later. Then it stops.
Book a free auditThe problem
Where reviews slip by.
The install goes well and the crew moves on to the next job. Nobody remembers to ask for a review, and the job ends without one.
Google reviewsGoogle Business ProfileEmailQuickBooks
We confirm each connection on the free audit.
What the system handles
- 01Sends a review link after each finished install
- 02Starts when you mark a job installed
- 03Sends one reminder, then stops
- 04Asks every customer the same way
Text or email, every job.
The thank-you goes out by text, or by email for customers without a mobile number, after each finished install.
What it does for your shop
Each finished install sends the customer a link to leave a Google review, so reviews grow without anyone remembering to ask.
How it works
- A job is marked installed, on the board, in QuickBooks, or by you texting "done."
- The next day, the customer gets a short thank-you with your Google review link.
- If they haven't clicked a few days later, they get one reminder. Then it stops.
- Every customer is asked the same way, with no filtering out unhappy customers and no rewards for reviews.
What you provide
- Your Google review link
- How you mark jobs done
Setup and upkeep (our estimate)
- We set the timeline with you on the call.
- Almost none
Pricing is worked out with you on a call.
Where your customers' data lives
Each customer's name, phone or email, job type, install date, and whether they clicked the link belong to you and are kept separate from every other shop's. The email or texting service keeps a log of each message, and the system keeps short-lived run logs while it works.
What the customer getsExample
Review request
Lit cabinet sign · made-up customer
- Job marked installed
Tuesday, by texting "done"
- Wednesday
Thanks for choosing [your shop] for your new sign. If you have a minute, a Google review helps other businesses find us. [review link]
- Saturday
One reminder, only if the link wasn't clicked
- After that
Nothing more goes out
Every customer gets the same message.
Example layout with a made-up customer. Not a real message from a real shop.
Where the asking breaks down.
The ask comes too late.
Days later, the customer is busy and the install is old news.
Some customers get asked, some don't.
When asking depends on who remembers, it happens on a few jobs and not the rest.
01
Map how you work today.
On the free audit we go through how a request turns into a job in your shop, step by step.
02
Set the approval steps.
We agree on what the system drafts and what you check before anything reaches a customer.
03
Test on real requests.
We run it on real quote requests with you watching, fix what's off, and then turn it on.
How it works in your shop
- It starts when the job is done.Mark a job installed on the board, in QuickBooks, or by texting "done." The next day, the customer gets a short thank-you with your Google review link.
- One reminder, then it stops.If they haven't clicked the link a few days later, they get one reminder. After that, nothing more goes out.
- Every customer gets asked.The system asks every customer the same way. It doesn't filter out unhappy customers, and it offers no rewards for reviews.
Before we build
Your questions,
answered.
Can we ask only our happy customers?
No. Every customer is asked the same way, with no filtering and no rewards for reviews.
How do we mark a job done?
On the board, in QuickBooks, or by texting "done." We set it up around how you close out jobs today.
Will customers get pestered?
Each customer gets the thank-you and at most one reminder. If they click the link, the reminder doesn't go out.
What do you need from us?
Your Google review link and how you mark jobs done.
Related articles
A closer look at the work.
Free audit
See where your quote
requests slip away.
Bring a few recent quote requests to a free call. We'll show you where they stalled and what we'd fix first.
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You talk to the people who build it.
