Everyone is busy at once.
Walk-ins, rush orders and installs pull everyone away from the phone.
Home What we build Voice receptionist Voice receptionist
Answer the phone when nobody can.
When you're on an install or the line is busy, a virtual receptionist picks up, asks what the caller needs, and books a call or site visit. You get a written summary of every call.
Book a free auditHow a missed call goesExampleCall ended
The call while you're on the lift.
Rush banner · made-up caller
- Receptionist
Thanks for calling [your shop]. I'm the shop's AI assistant, and this call is recorded. What can I help with?
- Caller
I need a banner for a grand opening next Friday. Can you do that?
- Receptionist
We can. Next Friday counts as a rush job, so a rush fee applies. What size are you thinking?
- Caller
About three by eight feet. The rush fee is fine.
- Receptionist
Got it. I'll pass this to the shop, and you'll get a recap by text right after this call.
Text to you: New lead: grand opening banner, about 3 x 8 ft, needed next Friday. Rush fee OK'd. Recap texted to the caller.
Example with a made-up caller. Not a real call.
The problem
Where calls get missed.
Walk-ins, rush orders and installs pull everyone away from the phone. A caller who reaches voicemail may just try the next shop on the list.
Your shop numberGoogle CalendarText messagesEmail
We confirm each connection on the free audit.
What the system handles
- 01Answers when you can't, day or night
- 02Asks the questions you'd ask
- 03Books calls and site visits
- 04Sends you a summary of each call
You set the rules.
You decide when it answers, what it can say, and which calls ring straight through to your cell. It won't quote a price unless you tell it to.
What it does for your shop
When nobody can get to the phone, a virtual receptionist answers, asks what they need, and books a call or site visit. You get a written summary of every call.
How it works
- Your shop's phone rings as usual. Calls nobody answers forward to the receptionist.
- It says it's your shop's AI assistant and that the call is recorded.
- It answers common questions from your website and your rules: hours, service area, minimum order, rush fee, and the jobs you don't take. It never quotes a price unless you allow it.
- It asks the intake questions: name, sign type, rough size, install address and deadline.
- Urgent calls, and anyone who asks for a person, go to your cell or voicemail.
- After the call, the caller gets a recap text with a link to upload their logo and a photo of the wall. You get the summary.
What you provide
- Call forwarding on your line (we walk you through it)
- A rules page for it to follow
- Which calls must reach a person
- The hours it should answer
Setup and upkeep (our estimate)
- We set the timeline with you on the call. We test it with you before it goes live.
- About 2 hours a month reviewing calls and updating the rules
Pricing is worked out with you on a call.
Where your customers' data lives
The voice service we use keeps the recording and transcript of each call. The summary and the lead belong to you and are kept separate from every other shop's. The phone service keeps a log of each call, and the system keeps short-lived run logs while it works.
What you get after each callExample
Call summary
New restaurant sign · made-up caller
- Caller
Tom, opening a pizza place
- Needs
Lit sign over the front door, about 10 ft wide
- Deadline
Opening in five weeks
- Booked
Site visit Thursday at 10 am
- Recap text
Sent, with a link to upload the logo and a photo of the wall
No price was quoted on the call.
Example layout with a made-up caller. Not a real call.
Where calls get away.
Voicemail sends callers elsewhere.
A caller who reaches voicemail may just try the next shop on the list.
Callbacks start from scratch.
A voicemail says to call back about a sign. You return the call and ask every question from the beginning.
01
Map how you work today.
On the free audit we go through how a request turns into a job in your shop, step by step.
02
Set the approval steps.
We agree on what the system drafts and what you check before anything reaches a customer.
03
Test on real requests.
We run it on real quote requests with you watching, fix what's off, and then turn it on.
How it works in your shop
- It knows your shop's rules.Minimum orders, rush fees, hours, the jobs you don't take. It answers with your rules and sends anything unusual to you.
- A summary after every call.You get a text or email with who called, what they need, and what got booked.
- Your people still answer first.It picks up only when nobody else can. When you're free, calls ring through like they always have.
Before we build
Your questions,
answered.
Will callers know it's an AI?
It tells callers it's an AI assistant at the start of every call. Callers can always ask for a person, and the call goes to you or to voicemail.
What if it gets something wrong?
Each call comes with a written summary, so you can see what was said and adjust its rules.
Can it take payments?
Not at first. It books the next step and leaves money matters to you.
Is the call recorded?
Yes, and it tells callers so at the start. The voice service we use keeps the recording and transcript, and you get the written summary.
Do we need a new phone number?
No. Your shop's phone rings as usual. Calls nobody picks up forward to the receptionist, and we walk you through setting up the forwarding.
What does the caller get after the call?
A recap text with a link to upload their logo and a photo of the wall, so the request reaches you with the files attached.
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requests slip away.
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