The phone rings out.
Installs, walk-ins and rush orders pull everyone away from the phone.
Home What we build Missed-call text back Missed-call text back
A missed call doesn't have to be a lost job.
When a call goes unanswered, the caller gets a text from your shop within 47 seconds. Their reply joins the same conversation as your lead follow-up, and you get a text that the call was answered.
Book a free auditThe problem
Where missed calls go.
You're on an install or with a walk-in, and the phone rings out. The caller doesn't wait for a callback. They call the next shop on the list.
Your shop numberCall forwardingText messages
We confirm each connection on the free audit.
What the system handles
- 01Texts each caller you miss within 47 seconds
- 02Asks what sign they're looking for
- 03Hands their reply to your lead follow-up
- 04Tells you a call was missed and answered by text
It answers on its own.
The text goes out by itself within 47 seconds, from your shop's number, and the caller's reply comes straight to you.
What it does for your shop
A caller who reaches nobody gets a text from your shop within 47 seconds, so they don't call the next shop on the list.
How it works
- A call to your shop goes unanswered.
- Within 47 seconds, the caller gets a text: "Sorry we missed you, this is [your shop]. What sign are you looking for?"
- Their reply goes into the same conversation as lead follow-up.
- You get a text that a call was missed and answered by text.
What you provide
- Call forwarding on your shop line
- Business details for the texting registration
Setup and upkeep (our estimate)
- We set the timeline with you on the call. It switches on once the texting registration clears.
- Almost none
Pricing is worked out with you on a call.
Where your customers' data lives
The caller's number, the call time and their text replies belong to you and are kept separate from every other shop's. The texting service keeps a log of each text, and the system keeps short-lived run logs while it works.
What a caller getsExample
Missed call
Grand opening banner · made-up caller
- Missed call
2:15 pm, while the crew was on an install
- Text sent
Sorry we missed you, this is [your shop]. What sign are you looking for?
- Caller's reply
Need a banner for our grand opening next Saturday
- Text to you
Missed call answered by text. Wants a grand opening banner by next Saturday.
The reply now sits in your lead follow-up, like any other new lead.
Example layout with a made-up caller. Not a real call or a real message.
Where a missed call turns into a lost job.
The next shop is one call away.
A caller who reaches nobody may try the next shop on the list before you can call back.
A number with no story.
A missed call shows up as a number in your call log, with no idea what sign the caller wanted.
01
Map how you work today.
On the free audit we go through how a request turns into a job in your shop, step by step.
02
Set the approval steps.
We agree on what the system drafts and what you check before anything reaches a customer.
03
Test on real requests.
We run it on real quote requests with you watching, fix what's off, and then turn it on.
How it works in your shop
- A text within 47 seconds.The caller gets: "Sorry we missed you, this is [your shop]. What sign are you looking for?" You approve the exact words.
- One conversation with lead follow-up.Missed-call text back and lead follow-up share the same reply handling. The caller's answer goes into the same conversation as every other new lead.
- Your number stays the same.We set up call forwarding on your line with you. Calls ring as usual, and only the ones nobody answers get the text.
Before we build
Your questions,
answered.
Do we need lead follow-up too?
It's built as an add-on to lead follow-up. The two share the same reply handling, so the caller's answer joins the same conversation.
Why does texting take longer to switch on?
Texts sent from software need the phone carriers' business-texting registration first. We start it right away.
What do you need from us?
Call forwarding on your line and your business details for the texting registration.
Will we know which calls got a text?
Yes. You get a text each time a call is missed and answered by text.
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requests slip away.
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